Emotional Intelligence at Work
Harnessing Emotional Intelligence to Enhance Workplace Collaboration and Productivity
RSMi ACADEMY
Language
English
Level
Beginner
What you will learn
Identify the four core components of emotional intelligence and explain how each applies to daily workplace interactions
Recognize emotional triggers in yourself and others during common work situations such as meetings, feedback sessions, and team conflicts.
Apply self-regulation techniques to manage stress and respond professionally when facing workplace challenges or difficult conversations
Demonstrate empathy by interpreting colleagues' verbal and non-verbal cues and responding appropriately in workplace scenarios.
Use emotional intelligence strategies to build stronger working relationships and resolve interpersonal conflicts with team members and managers
Course Description
FAQ
- Free